- Patient Care
- Appointment Information
Please call (314) 514-3500 to schedule an appointment with one of our providers. When calling to schedule an appointment, please have the following information ready to give to the Patient Services Representative.
- Patient's full name
- Patient's date of birth
Patient's telephone number
Social security number (if available)
While Washington University participates with most medical plans listed here, you will need to call the number on the back of your insurance card to verify your coverage.
Please print the forms and fill them out prior to your appointment. Please hand your completed forms to the front desk when you check-in for your appointment. This will expedite your wait time.
» View Patient Forms
Billing and Payment Policies
Our mission is to meet the needs of those we serve. We have established a policy of communicating financial expectations to our patients. Please review the billing and payment policies below for information on payment options for self-pay patients, patients with insurance, and additional services such as radiology and durable medical equipment.
» Download Billing and Payment Policies
Employees covered by Workers' Compensation, injured on the job, may schedule appointments accordingly:
Employees working in MISSOURI: The adjuster or nurse case manager must call our Workers' Compensation Department at (314) 747-2539 to schedule an initial appointment.
Employees working in ILLINOIS: The employee or referring physician may contact our Workers’ Compensation Department direct at (314) 747-2539 to schedule an initial appointment.
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